About Us

ABOUT HOTEL ROYAL POTALA

HOTEL ROYAL POTALA a is a newly premium hotel located at Sikkim main city Gangtok (The land of peace). We have 50 AC Rooms in our hotel, one Banquet Hall, Rooftop Swimming pool, Bar, Restaurant, Coffee Shop, Spa (upcoming).

You can get good quality food and good Staff Services, Free Wi-Fi, Big Smart TV, Hot & Cold Shower, from the rooftop you can see the beautiful view of Sikkim’s most spiritual place Ranka. We have also maintained the clean and hygienic atmosphere with our round the clock cleaning and housekeeping staff members. As far as security is concerned, one (especially female) can stay safely in peace.


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CALL FOR RESERVATION

03592 295011/ +91 8207084465

Mission

The mission of the HOTEL ROYAL POTALA is to put hospitality services on the highest level in order to satisfy the demands and expectations of guests. Our aim is to make the HOTEL ROYAL POTALA a place for encounters, business success, pleasant meetings and gala ceremonies. We strive to create a welcoming and comfortable environment where every individual feels valued and cared for. Through our dedicated service, attention to detail, and commitment to excellence, we aim to become the preferred choice for travellers seeking unparalleled luxury and impeccable service.

Vision

The ideology of our vision is to continue to apply and set the highest standards of service quality and in that way justify and uphold the reputation that we have among the guests, partners, competitors and the wider community. We use and constantly introduce environmentally friendly technologies and processes in order to remain in balance with nature and also meet the needs of contemporary society. Tradition is a testament to our success but in the future, we also want to embrace the changes that modern time brings and become more attractive in the market and more interesting to our guests and partners. We aspire to create memorable experiences that leave a lasting impression on our guests.

Values

icn Guest-centric Approach: –

Our guests are at the heart of everything we do. We are committed to anticipating their needs, providing personalized service, and exceeding their expectations at every opportunity.

icn Sustainability: –

We are committed to protecting the environment and minimizing our impact on the planet. Through sustainable practices, energy conservation, and responsible resource management, we strive to create a greener future for generations to come. Continuous Improvement: We embrace a culture of continuous learning and improvement. We encourage feedback from our guests and team members, and actively seek opportunities to innovate and enhance our services to stay ahead of industry trends. These core values guide our actions and decisions, shaping our hotel & culture and ensuring that every interaction reflects our commitment to providing an extraordinary guest experience.

icn Teamwork: –

We believe in the power of collaboration and teamwork. Our staff members work together harmoniously, leveraging their diverse talents and skills to deliver seamless service and exceptional guest experiences.

icn Excellence: –

We strive for excellence in all aspects of our operations. From the quality of our accommodations and amenities to the professionalism and expertise of our staff, we continuously raise the bar to deliver exceptional experiences. We conduct our business with honesty, transparency, and ethical practices. We value the trust our guests place in us and uphold the highest standards of integrity in all our interactions.